About this Privacy Policy

In these website terms & conditions, we, us, or our refers to Motor Accident Helpline (ABN 81 620 661 878) (“CAS”). This website is managed by CAS and can be found at https://motoraccidenthelpline.com/, as well as other possible addresses or channels.


By accessing and/or utilizing our website, you consent to these terms of use and our Privacy Policy (available on our website) (“Terms”). Carefully review these Terms and discontinue using our website if you do not accept them.


We reserve the right to modify these Terms at our discretion by publishing updated terms on our website. We suggest regularly checking our website to stay informed of our current terms. Content on this website is subject to change without notice. We are not responsible for keeping our website updated, and we are not liable for any outdated or incorrect Content.

License for Website Use

We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable license to use our website in compliance with these Terms. All other uses require our prior written consent.

Prohibited Behavior

You must not engage or attempt to engage in any activities that violate applicable laws related to our website, are deemed inappropriate by us, or could potentially tarnish our website’s reputation. This includes (but is not limited to):

(a) breaching an individual’s privacy (e.g., uploading private or personal information without consent) or any other legal rights;

(b) using our website to defame, harass, threaten, intimidate, or offend any person;

(c) interfering with any user on our website;

(d) tampering with or modifying our website, knowingly transmitting viruses or other disabling features, or damaging or interfering with our website, including (without limitation) using Trojan horses, viruses, or programming routines that may harm or interfere with our website;

(e) using our website to send unsolicited emails; or

(f) aiding or assisting a third party in any of the above acts.

Competitor Exclusion

You are prohibited from using our website, including its Content, in any way that competes with our business.


The Content is not exhaustive and serves general informational purposes only. It does not account for your specific needs, objectives, or circumstances and is not advice. We make reasonable efforts to ensure the accuracy and completeness of the Content, but we make no representations or warranties regarding it, to the fullest extent permitted by law.

Intellectual Property Rights

Unless otherwise stated, we own or license all rights, title, and interest (including intellectual property rights) in our website and its Content. Your use of our website and your access to any Content does not grant or transfer any rights, title, or interest related to our website or the Content. You must not:

(a) copy or use, in whole or in part, any Content;

(b) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

(c) violate any intellectual property rights connected with our website or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

User Content

You may be permitted to post, upload, publish, submit, or transmit relevant information and content (“User Content”) on our website. By making available any User Content on or through our website, you grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through, or by means of our website.

You acknowledge that you are solely responsible for all User Content that you make available on or through our website. You represent and warrant that:

(a) you are either the sole and exclusive owner of all User Content or you possess all necessary rights, licenses, consents, and releases required to grant us the rights to such User Content (as contemplated by these Terms); and

(b) neither the User Content nor the posting, uploading, publication, submission, or transmission of the User Content or our use of the User Content on, through, or by means of our website will infringe, misappropriate, or violate a third party’s intellectual property rights, publicity or privacy rights, or result in the violation of any applicable laws or regulations.

We do not endorse or approve, and are not liable for, any User Content. We may, at our sole discretion, remove any User Content at any time.

Third-Party Websites

Our website may contain links to third-party websites. Unless explicitly stated otherwise, we neither control nor endorse, and are not responsible for, the content on those websites. You should make your own inquiries to determine the suitability of those websites.


We may discontinue our website, in whole or in part, at any time and without notice to you. We may also exclude any individual from using our website, at our sole discretion. We are not responsible for any Liability you may suffer as a result of or in connection with any discontinuation or exclusion.

Warranties and Disclaimers

To the maximum extent permitted by law, we provide no representations or warranties about our website or the Content, including (without limitation) that:

(a) they are complete, accurate, reliable, up-to-date, and suitable for any specific purpose;

(b) access will be uninterrupted, error-free, or free from viruses; or

(c) our website will be secure.

You read, use, and act on our website and the Content at your own risk.

Limitation of Liability

To the maximum extent permitted by law, we are not responsible for any loss, damage, or expense, however arising, whether direct or indirect and/or whether present, unascertained, future or contingent (“Liability”) suffered by you or any third party, arising from or in connection with your use of our website and/or the Content and/or any inaccessibility of, interruption to or outage of our website and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete, or out-of-date.


To the maximum extent permitted by law, you must indemnify us and hold us harmless against any Liability suffered or incurred by us arising from or in connection with your use of our website or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.


These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.


In the event of any dispute arising from or in connection with these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.


If a provision of these Terms is held to be void, invalid, illegal, or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.


Your use of our website and these Terms are governed by the laws of New South Wales. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our website may be accessed throughout Australia and overseas. We make no representation that our website complies with the laws (including intellectual property laws) of any country outside Australia. If you access our website from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our website.

For any questions and notices, please contact us at:

Motor Accident Helpline (ABN 81 620 661 878)

Email: info@motoraccidenthelpline.com

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